Duties and Responsibilities of a Sales Manager

General:

• This person must be dependable.
• Must possess integrity
• Must have a thorough knowledge of the product.
• Must be able to discipline themselves.
• Must be able to organize work.
• Must be sincere.
• Must accept responsibility.
• Must exert initiative.
• Must have an understanding of buyer motives.
• Must develop and use good judgment.
• Must care for health-mental, physical, financial.
• Must be courteous and polite.
• Must have determination.
• Must be friendly and like people.
• Must be resourceful.
• Must be persuasive.
• Must have a sincere appreciation of selling as a profession

 Particular:

• Be willing, able and excited to talk to every customer
• Be willing, able and excited to conduct daily one on one sessions with each salespeople.
• Understand that the primary role of a Sales Manager is to help salespeople sell more vehicles
• Possess an armory of communication skills in order to work effectively with every type of customer
• Know and use at least 20 different closing techniques
• Command the respect of the sales team so they will use the Sales Manager at every opportunity to help them in their job
• Be up to date and skilled in using the latest technology available:
  • Deal Desking application
  • E-mail applications
  • Digital photograph and digital video applications
  • On line auctions
• Have complete knowledge of the steps to a sale as taught by A World of Training
• Be able to train competently on any and all of the steps to a sale
• Actively participate in each Save a Deal meeting
• Actively participate in and conduct regular sales meetings
• Understand how to motivate each salesperson to be the best they can be

Here is a self-development questionnaire that we ask potential managers to take, being 100% with their answers. People who do not answer honestly are only kidding themselves:

SELF-DEVELOPMENT QUESTIONNAIRE

• 1. Do I really want to be successful?
• 2. Am I ready and willing to exert the necessary effort?
• 3. Am I willing to sacrifice some of my time and pleasure?
• 4. Is my attitude right?
• 5. Do I have a clear picture of my objective?
• 6. During adverse conditions, do I double my efforts to succeed?
• 7. Am I respected by my subordinates, associates and superiors?
• 8. Can I discuss intelligently, without anger, differences of opinion and criticism?
• 9. How is my dress?
• 10. How are my manners?
• 11. How is my health?
• 12. Do I have any bad habits such as excessive smoking, drinking or gambling?
• 13. Do I appear friendly?
• 14. Am I courteous?
• 15. Could I improve my public speaking?
• 16. Do I become discouraged easily?
• 17. Do I have enthusiasm?