Don’t Let Success get in Your Way!

Please click above to watch the video How can we possibly let success get in our way? Quite simply - when we are successful, it normally means we are busy selling and delivering - terrific news, I agree. But then we have to consider, with us staying busy selling and...

Spader RV 021 BDC Follow up

I know you are all missing me already, so I made a video to help with your withdrawal symptoms! Seriously, this is a follow up from last week - please watch the video and let me know what you need to get the correct information on the sheet I am attaching to the...

Where is the floor traffic?

Please click above to watch the video Salespeople and dealers alike are starting to notice the decline in floor traffic. The reason? The amount of information now readily available on the internet. people are still shopping, and they are still shopping our dealership,...

Just Ask Your Warranty Administrator!

Please click above to watch the video “Just ask Your Warranty Administrator” Most of you know how I feel about people, processes and communication… the key ingredients needed for a successful business. I recently held a manager’s training session between department...

Buy The Trade (Pt 3)

Please click above to watch the video Now we are ready for our customer to show up to take delivery of their new unit - we have to follow a process so we don't get caught with a unit that we over valued and have no way to check it. So, who is going to inspect it, and...

Service Manager’s Daily Itinerary

Please click above to watch the video Service Manager Daily Itinerary Remember the good old days when we had less electronics and more paper? Well some of us would agree those were the good old days, and some of us that grew up with the technology in grade school and...