Get Ready for Showtime!

Please click above to watch the video Shows are vital to the success of the year as a whole, so it is imperative to make the most out of these opportunities. Most potential customers who attend the shows are somewhat of an impulse buyer. That means they react well to...

The Art of Efficiency (pt 1)

Please Click Above to Watch the Video “The Art of Efficiency” Part 1 It’ absolutely amazing how busy everyone is in their respective industries this time of year!! Whether you are in the car business, the RV business, marine, power sports or even the agricultural...

How to ask for referrals

Please click above to watch the video Asking for referrals is an art - please don't take it lightly or even take it for granted that your customers will automatically send you some possible customers. There is a great opportunity for salespeople who take follow up...

Educating Customers/Increase Customer Satisfaction

Please click above to watch the video David picks up from last month’s newsletter to discuss what type of education should happen minimally at the time of delivery between your customer and our service advisors or delivery coordinator. David discusses the importance...

Must see RVDA 2017 Workshops

A World of Training to conduct 3 powerful workshops at the 2017 RVDA convention   Where: Bally's/Paris on the Las Vegas strip. When: You're a Manager and a Leader - Now What? by Michael Rees Wednesday November 8th at 2:00 pm, Bronze 4 Do You Have A Service Coordinator...

Educating Customers for Delivery

Please click above to watch the video “When we put the deal together, secure financing and set a date and time for the delivery day, do we inform the customer what is going to happen the day they pick-up their new RV? “More importantly, did we miss the opportunity to...