Must see RVDA 2017 Workshops

A World of Training to conduct 3 powerful workshops at the 2017 RVDA convention   Where: Bally's/Paris on the Las Vegas strip. When: You're a Manager and a Leader - Now What? by Michael Rees Wednesday November 8th at 2:00 pm, Bronze 4 Do You Have A Service...

Educating Customers for Delivery

Please click above to watch the video “When we put the deal together, secure financing and set a date and time for the delivery day, do we inform the customer what is going to happen the day they pick-up their new RV? “More importantly, did we miss the opportunity to...

Guaranteed Extra Sales!!

Please click above to watch the video The promise of guaranteed extra sales is not made lightly - and although this promise is made, many of you will not take advantage of these extra sales. The reason? Most people are not prepared to put in the time and effort it...

The “Minor Point” Close

Please click above to watch the video As you will hear by watching the video, the minor point close allows your customers to make a buying decision without feeling the pressure of making such a big decision. Almost all of your customers want to buy, but a lot of...

Is your team ready?

Please click above to watch the video Recognizing Your Team Players Readiness!! David deters from his normal process oriented videos and discusses something a bit more personal…our employee’s readiness to execute and produce!! Training and supporting our employees and...

Selecting a Product or Service

Please click above to watch the video Selecting A Product or Service for Our Customers!! When coaching or training service advisors, it’s imperative that we have the mindset that our job description is to look after the customer properly and professionally. Of course,...

The “Trade Places Close”

Please Click above to watch the video Quite often our main challenge to closing a deal is to find out what's stopping the deal from closing in the first place. We have discussed different ideas before, and the one described in the video above is a great one. This idea...

PROactive recruiting

Please click above to watch the video David takes a break from the service advisor customer processes this month, to touch on something that is near and dear to our hearts…employee recruitment. Due to David’s personal experience with a recent injury of his own as well...