Tap the profitable used market

Please click above to watch the video I find it incredible to believe that 80% of used RV's are sold outside of the dealer network. This presents an opportunity for those dealers prepared to get involved and work the used market aggressively. You have to want to get...

Managing your time in service

  Please click above to watch the video Managing Your Time Through the Service Reservation Process  Ok service advisors I need you to do the following: 1) Answer every incoming service call 2) Schedule every service reservation (that includes starting the pre-write)...

Demarcation Lines?

Please click above to watch the video A Demarcation Line Between our Departments Communication should be a priority between our departments and more importantly between the personnel of these departments. When you don’t have proper and consistent communication between...

For Old Farts Only!!

Please click above to watch the video For you to be even on this page means you probably consider yourself to be old!! No? Well, read on anyway and please watch the video. Traveling around the country, I see that there is a need to keep up with current trends and...

The Art of Efficiency (Pt 3)

Please click above to watch the video Shop Dispatching “The Art of Efficiency" Part 3 In this month’s newsletter, David completes the 3rd part serious discussing shop dispatching and the successes of having a dispatcher or what we refer to as a shop foreman. In the...

Listen Up!!

Please click above to watch the video All to often, we as salespeople focus more on selling, and not on listening. We have to understand that it is really not possible to effectively sell if we don't listen first. By listening to our customers, we will allow them to...

The Art of Efficiency (Pt 2)

Please click above to watch the video Picking up where we left off in part 1, David continues to discuss the importance of a shop foreman and or dispatcher position in our shops. There was a statement made in last month’s blog: “No matter what time of year it is,...

The power of a Salesperson

Please click above to watch the video As I mention in the video above, we have this tremendous power bestowed up on us by our leaders, and quite often we fail to realize exactly what that means. When we are asked to work with potential clients, our leaders are asking...

Get Ready for Showtime!

Please click above to watch the video Shows are vital to the success of the year as a whole, so it is imperative to make the most out of these opportunities. Most potential customers who attend the shows are somewhat of an impulse buyer. That means they react well to...

The Art of Efficiency (pt 1)

Please Click Above to Watch the Video “The Art of Efficiency” Part 1 It’ absolutely amazing how busy everyone is in their respective industries this time of year!! Whether you are in the car business, the RV business, marine, power sports or even the agricultural...