Get Ready for Showtime!

Please click above to watch the video Shows are vital to the success of the year as a whole, so it is imperative to make the most out of these opportunities. Most potential customers who attend the shows are somewhat of an impulse buyer. That means they react well to...

The Art of Efficiency (pt 1)

Please Click Above to Watch the Video “The Art of Efficiency” Part 1 It’ absolutely amazing how busy everyone is in their respective industries this time of year!! Whether you are in the car business, the RV business, marine, power sports or even the agricultural...

How to ask for referrals

Please click above to watch the video Asking for referrals is an art - please don't take it lightly or even take it for granted that your customers will automatically send you some possible customers. There is a great opportunity for salespeople who take follow up...

Educating Customers/Increase Customer Satisfaction

Please click above to watch the video David picks up from last month’s newsletter to discuss what type of education should happen minimally at the time of delivery between your customer and our service advisors or delivery coordinator. David discusses the importance...

Educating Customers for Delivery

Please click above to watch the video “When we put the deal together, secure financing and set a date and time for the delivery day, do we inform the customer what is going to happen the day they pick-up their new RV? “More importantly, did we miss the opportunity to...

Guaranteed Extra Sales!!

Please click above to watch the video The promise of guaranteed extra sales is not made lightly - and although this promise is made, many of you will not take advantage of these extra sales. The reason? Most people are not prepared to put in the time and effort it...

The “Minor Point” Close

Please click above to watch the video As you will hear by watching the video, the minor point close allows your customers to make a buying decision without feeling the pressure of making such a big decision. Almost all of your customers want to buy, but a lot of...

Is your team ready?

Please click above to watch the video Recognizing Your Team Players Readiness!! David deters from his normal process oriented videos and discusses something a bit more personal…our employee’s readiness to execute and produce!! Training and supporting our employees and...

Selecting a Product or Service

Please click above to watch the video Selecting A Product or Service for Our Customers!! When coaching or training service advisors, it’s imperative that we have the mindset that our job description is to look after the customer properly and professionally. Of course,...

The “Trade Places Close”

Please Click above to watch the video Quite often our main challenge to closing a deal is to find out what's stopping the deal from closing in the first place. We have discussed different ideas before, and the one described in the video above is a great one. This idea...