F&I Training

The Business Office has become an essential profit center, so it is vitally important that your Business Manager is professionally trained. Here is what we will take your Business Manager(s) through:

  • F&I menu selling
    • Presentation techniques
    • Features and benefits
    • Customer interviews
  • Cash and credit union conversions to financing
  • Front-end versus back-end products
  • Rate versus products; what's best for the dealership and the customer
  • Reducing chargebacks

 

Coming Soon: F&I Process Training

  • How to structure deals for the banks
  • How to properly complete the paperwork
  • Submitting deals
  • Compliance