Internet Management Training

Web site overview

  • Design
  • Vehicle pricing
  • SEO
  • Uploading photographs
  • Daily upkeep
  • Competition

Initial response to customer

  • Auto Responder
  • What to respond with at what time of day
  • Call to action

Turning the enquiry into a phone up

  • Getting customers’ contact details
  • Creating excitement
  • Setting a time for a phone conversation

Video Email

  • What is it?
  • Using a camera
  • What to film
  • Editing the film clip
  • Formatting the film for email
  • Sending the email

Closing the deal

  • Who looks after the customer
  • Demo
  • Service Tour
  • F&I
  • Delivery
  • Follow Up