Training Tips Blog

Talking Technician Talk

Please click above to watch the video That’s a bit of a tongue twister…” talking technician talk” The reason I proposed the question in this month’s newsletter, is because in most cases, we may not be spending enough time in our shops, and...

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The Art of Building Rapport

Please click above to watch the video We all tend to think that because we are salespeople, we automatically build rapport because we feel comfortable talking. Quite often, we are pushed into sales because someone has said we have "the...

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Selling Apples and Oranges

Please click above to watch the video No matter how you slice it “no pun intended” selling apples and oranges is a skill set. To be a successful salesperson, and yes, we are salespeople even on the “Fixed Operations” side of...

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Make the Connection

  Please click above to watch the video The Feature/Function/Benefit step, along with Demo, are the 2 main steps of the process where we are truly "selling". We do this my describing the feature (what it is), explaining...

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Know your stats!

Please click above to watch the video. We live in a competitive world, and we all work in a competitive field - sales. So, how do we match up? Do you even know your own numbers, never mind your competition? Many salespeople...

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