In-House Training Programs

For All Customer-Facing Personnel

Performance Driven Program

• Two Week Installation—Intensive daily training for two weeks
  • We work side by side with ALL your customer-facing personnel to install processes to improve sales and profits.
    • Incoming Telephone call process
    • Internet enquiry process
    • Walk-in customer process
    • Follow up process
    • Accountability
    • Selling process
    • Selling skills
    • People skills
    • Management skills
  • Electronic reports – we install reports so you can “Manage what you Measure”
  • Customer Logs – capture every opportunity to do business, so you and your team can give them every opportunity to do business with you!
• Monthly Monitoring—Performance Based in-dealership training programs
  • We only get paid if your profit improves!
  • 4 to 5 days every month of in-house improvement training
  • 12 month program – long term training to produce long term results
  • Daily training reports
  • Monthly contact report
  • Monthly performance reviews

All-inclusive Total Training and Coaching package

A World of Training will conduct all the training as described above, for a low monthly investment – to include all training, all training materials and all trainer travel expenses!

We have different programs to suit your needs, from 4 days a month to just 2 days a quarter – call us now to discuss your requirements. Toll free: 866-238-9796