For All Customer-Facing Personnel

Performance Driven Program

  • Two Week Installation—Intensive daily training for two weeks
    • We work side by side with ALL your customer-facing personnel to install processes to improve sales and profits.
      • Incoming Telephone call process
      • Internet enquiry process
      • Walk-in customer process
      • Follow up process
      • Accountability
      • Selling process
      • Selling skills
      • People skills
      • Management skills
    • Electronic reports – we install reports so you can “Manage what you Measure”
    • Customer Logs – capture every opportunity to do business, so you and your team can give them every opportunity to do business with you!
  • Monthly Monitoring—Performance Based in-dealership training programs
    • We only get paid if your profit improves!
    • 4 to 5 days every month of in-house improvement training
    • 12 month program – long term training to produce long term results
    • Daily training reports
    • Monthly contact report
    • Monthly performance reviews

All-inclusive Total Training and Coaching package

A World of Training will conduct all the training as described above, for a low monthly investment – to include all training, all training materials and all trainer travel expenses!

We have different programs to suit your needs, from 4 days a month to just 2 days a quarter – call us now to discuss your requirements. Toll free: 866-238-9796