Web site overview
- Design
- Vehicle pricing
- SEO
- Uploading photographs
- Daily upkeep
- Competition
Initial response to customer
- Auto Responder
- What to respond with at what time of day
- Call to action
Turning the enquiry into a phone up
- Getting customers’ contact details
- Creating excitement
- Setting a time for a phone conversation
Video Email
- What is it?
- Using a camera
- What to film
- Editing the film clip
- Formatting the film for email
- Sending the email
Closing the deal
- Who looks after the customer
- Demo
- Service Tour
- F&I
- Delivery
- Follow Up